Frequently Asked Questions

  • Can I pay with a credit card?
  • All major credit cards accepted. PayPal, too.
  • Can I pick up my order in person?
  • Sure. If you're ordering online, please contact us with your order number. Also note, we cannot waive the shipping charges.
  • How long will it take to ship my order?
  • Please allow 2 business days for orders to be packed and shipped. Then, the magic of the Postal Service takes hold! If you believe your package may be lost, please contact us (though keep in mind that Fool's Gold is not responsible for lost or stolen packages.)
  • Can I change/cancel my order?
  • This depends upon what stage of fulfillment your order is in. Please contact us and we’ll see what we can do.
  • I forgot to apply my discount code, can I be reimbursed for the difference?
  • Please contact us and we’ll see what we can do.
  • Why don’t you sell that one weird old thing I liked anymore?
  • Other people liked it too! That's why it's sold out. Many of our items are limited edition, grab them while you can. We usually keep some treats from the vault in our Brooklyn retail store...
  • Please search help center
  • before emailing!
  • Fool's Gold
  • 536 Metropolitan Ave
  • Brooklyn, NY 11211
  • Store Hours
  • 12pm-6pm, Mon-Sat