Help Center  >  Ordering & Fulfillment

Frequently Asked Questions

  • Can I pay With Credit Card?
  • All major credit cards accepted. Paypal too...
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  • Can I pay with a credit card?
  • All major credit cards accepted. PayPal, too.
  • Can I pick up my order in person?
  • Sure. If you're ordering online, please contact us with your order number. Also note, we cannot waive the shipping charges.
  • How long will it take to ship my order?
  • Please allow 2 business days for orders to be packed and shipped. Then, the magic of the Postal Service takes hold! If you believe your package may be lost, please contact us (though keep in mind that Fool's Gold is not responsible for lost or stolen packages.)
  • Can I change/cancel my order?
  • This depends upon what stage of fulfillment your order is in. Please contact us and we’ll see what we can do.
  • I forgot to apply my discount code, can I be reimbursed for the difference?
  • Please contact us and we’ll see what we can do.
  • Why don’t you sell that one weird old thing I liked anymore?
  • Other people liked it too! That's why it's sold out. Many of our items are limited edition, grab them while you can. We usually keep some treats from the vault in our Brooklyn retail store...
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Pre-Orders

  • We offer pre-orders on select albums and products.
  • If possible, we ship out pre-orders the week before the official release date...
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  • We offer pre-orders on select albums and products.
  • If possible, we ship out pre-orders the week before the official release date.
  • Please be advised that we cannot split shipments; if you order additional items with your pre-order, your entire order will ship once the pre-ordered item becomes available.
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Taxes

  • Sales Tax is charged to orders shipped within the state of New York. All apparel including hats and footwear under $110 are tax exempt...
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  • Sales Tax is charged to orders shipped within the state of New York. All apparel including hats and footwear under $110 are tax exempt. For apparel, hats and footwear over $110 the applicable tax rate is 8.875%. Bags and accessories are not considered apparel and are taxable. The applicable tax rate for bags and accessories is 8.875%. Shipping is also taxed.
  • Sales Tax is charged to those orders shipped within the state of California. The applicable tax rates vary by locality. Shipping is also taxed.
  • Sales Tax is charged to orders shipped to Canada. The Canadian Surcharge covers all Goods and Services Tax (GST), Harmonized Sales Tax (HST), Duty and Brokerage. Canadian customers will not incur any additional charges upon delivery. Shipping is also taxed.
  • Sales tax is not charged to orders shipped outside of New York and California.
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  • Fool's Gold
  • 536 Metropolitan Ave
  • Brooklyn, NY 11211
  • Store Hours
  • 12pm-6pm, Mon-Sat